Privacy Policy

1. Introduction

In this policy, the terms “KingEshop”, “we” or “our” refer to KingEshop Corp., and the terms “user”, “client”, “you” or “your” refer to any person browsing our site or using our services.

 

This privacy policy aims to inform users of the website kingeshop.com and its associated services about how their personal data is collected, used, protected and stored by KingEshop Corp.

 

At KingEshop, we place great importance on the confidentiality of your information. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users located in the European Union, as well as the Canadian privacy laws applicable to our company.

 

This policy applies to all personal data we process in connection with the use of our services, whether you are a visitor, a customer or a user of the KingEshop platform.

 

2. Data Controller

The data controller for personal information is:

KingEshop Corp.

7314 Rue du Tangara

Laval, Quebec, H7A 2R5

Canada

Email: info@kingeshop.com

 

KingEshop is responsible for processing the data collected through the website kingeshop.com and all associated services.

 

For any questions regarding the management of your personal data or to exercise your rights (see Article 11), you may contact us by email at the address provided above.

 

3. Data Collected

As part of the use of our website and services, we may collect the following categories of personal data:

 

a) Data provided directly by the user:

First name, last name, email address, password (encrypted)

Postal address, country, billing information

Any information voluntarily submitted through our forms or support

 

b) Data collected automatically:

IP address, browser type, language, operating system

Pages visited, visit duration, referral source

Cookies and technical identifiers (see Article 6)

 

c) Other specific data:

Subscription and payment history

Correspondence with our customer service

Information related to the client’s use of the store (configuration, content, associated domain name)

 

KingEshop does not collect sensitive data as defined by the GDPR (e.g., political opinions, ethnic origin, health, etc.). 

 

4. Purposes of Processing

The personal data collected by KingEshop is used exclusively for purposes necessary to provide and improve our services. The main purposes are:

 

Creating and managing the user account.

Providing, operating, and improving the KingEshop platform.

Billing, payments, and subscription management.

Technical support and customer service.

Sending important service-related information (notifications, updates, security alerts, etc.). Compliance with our legal, tax, and regulatory obligations.

Occasionally sending commercial communications, promotions, or newsletters, only if the client has expressly consented.

 

The data is never used for purposes other than those described here, unless specifically authorized by you or required by law.

 

5. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), KingEshop relies on several legal bases to process personal data, depending on the purpose of the processing:

 

Performance of a contract: Processing is necessary for creating and managing your account, fulfilling your subscription, providing access to KingEshop services, or responding to your requests.

 

Consent: For non-essential processing, such as sending marketing communications or using certain cookies, we request your explicit, freely given, and revocable consent at any time.

 

Legitimate interest: Some processing is necessary for the proper functioning and security of our platform, fraud prevention, or continuous improvement of our services.

 

Legal obligation: Certain data may be processed to meet legal or regulatory requirements, particularly regarding billing, record-keeping, or responding to a competent authority.

 

When multiple legal bases may apply to a single processing activity, the most appropriate one is used in compliance with your rights.

 

6. Cookies and Trackers

While browsing our website, cookies and other similar technologies may be placed on your device (computer, tablet, mobile phone), subject to your preferences.

A cookie is a small text file stored in your browser that allows us to recognize your device and collect certain information for various purposes.

 

a) Types of cookies used:

Essential cookies: Required for the website to function properly (e.g., secure access, session management). They cannot be disabled.

Audience measurement cookies: Used for statistical purposes to improve our services (e.g., via Google Analytics, TruConversion).

Advertising cookies: Used to personalize ads and measure their effectiveness, notably through platforms such as Pinterest or Facebook, when you have given your consent.

 

b) Cookie management:

When you first visit our site, a banner informs you about our use of cookies and allows you to accept or reject them (except for strictly necessary cookies).

You may change your cookie preferences at any time via your browser settings or by clicking the relevant link (e.g., “Manage my cookies”).

To learn more, see our  Cookie Policy .

 

7. Data Recipients

The personal data collected is strictly reserved for internal use by KingEshop Corp. It is never sold, rented, or transferred to third parties for commercial purposes.

Authorized recipients of the data may include:

Authorized members of the KingEshop team , in the course of their duties (support, billing, technical management, security).

Our technical service providers and contractual partners , only when necessary for the execution of our services (e.g., hosting provider, email provider, payment processors like Stripe or PayPal, analytics tools like Google Analytics, TruConversion, Pinterest Ads, etc.).

Competent authorities , if required by law or in the event of a legal requisition (e.g., tax obligations, fraud prevention).

All subcontractors and providers are carefully selected and bound by strict confidentiality agreements. They act solely on KingEshop’s instructions and are not authorized to use the data for their own purposes.

 

8. International Transfers

The data collected through our platform may be transferred to and hosted on servers located outside the European Union, particularly in the United States, in a professional data center operated by our technical partner M5 Hosting, in San Diego (California).

KingEshop ensures that these transfers are carried out under strict security and compliance conditions, based on the Standard Contractual Clauses (SCCs) approved by the European Commission or any other protection mechanism recognized by applicable law.

By using our services, users consent to their data being processed outside their country of residence, in accordance with the safeguards described in this policy.

 

9. Data Retention Period

KingEshop retains personal data only for as long as strictly necessary for the purposes for which it was collected, in accordance with applicable legal requirements.

Typical retention periods are as follows:

Client account data: retained while the account is active. May be retained for up to 3 years after deactivation, unless an earlier deletion request is made.

Billing and transaction data: retained for 7 years for accounting and tax purposes (legal duration in Canada).

Browsing data and cookies: depending on the type of cookie, up to 13 months after being set.

Support correspondence: retained for up to 2 years after the last interaction.

Newsletter or commercial communications data: until consent is withdrawn or up to 3 years after the last interaction.

After these periods, data is permanently deleted or irreversibly anonymized.

 

10. Data Security

KingEshop implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.

Measures include:

Hosting in a secure data center with physical access control and redundancy.

Encryption of passwords and sensitive communications (e.g., via HTTPS).

Strict access control: only authorized staff can access the data, within the scope of their duties.

Logging and monitoring systems to detect anomalies or intrusion attempts.

Regular backups to ensure service continuity.

However, as no IT system is infallible, KingEshop cannot guarantee absolute security. In the event of a confirmed personal data breach, we commit to informing affected users and, if required, the appropriate authorities within the legal timeframe.

 

11. User Rights

In accordance with applicable data protection laws, including the GDPR for residents of the European Union and Canadian laws, you have the following rights regarding your personal data:

Right of access: you can request to know what personal data we hold about you.

Right to rectification: you can request the correction of inaccurate or incomplete data.

Right to erasure (right to be forgotten): in certain cases, you can request the deletion of your data.

Right to restriction of processing: you can request a temporary suspension of the use of your data.

Right to object: you can object to certain types of processing, particularly for marketing purposes.

Right to data portability: you can request your data in a structured, commonly used, and machine-readable format.

Right to withdraw consent: for processing based on your consent, you can withdraw it at any time without justification.

 

You may exercise your rights by contacting us at: info@kingeshop.com. We will respond to your request within 30 days, unless exceptional circumstances arise.

In case of a persistent dispute, you have the right to lodge a complaint with the relevant supervisory authority:

In France: CNIL (www.cnil.fr)

In Canada: Office of the Privacy Commissioner of Canada (www.priv.gc.ca)

Or the authority of your country of residence, as applicable.

 

12. Minors

The services offered by KingEshop are intended for adults capable of entering into legal agreements.

We do not knowingly collect personal data from individuals under the age of 18. If a parent or legal guardian becomes aware that a minor has provided personal information without their consent, they may contact us at info@kingeshop.com so we can delete the data concerned as soon as possible.

By creating an account or using our services, you declare that you have the legal age required or that you are using the platform under the supervision of an authorized legal guardian.

 

13. Changes to the Privacy Policy

KingEshop reserves the right to modify this privacy policy at any time to reflect changes in its services, legal requirements, or organizational structure.

In the event of significant changes, we will inform users through a notice on the website or by email, whenever possible.

The applicable version is the one published on this page, with the date of the last update mentioned at the bottom. We encourage you to check this policy regularly to stay informed of any changes.

 

14. Language Clause

This privacy policy is available in multiple languages for informational purposes. In the event of any discrepancy, ambiguity, or contradiction between the translated versions and the original French version, only the French version shall be legally binding.

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Over 130,000 online stores in the past 18 years

Privacy Policy

1. Introduction

In this policy, the terms “KingEshop”, “we” or “our” refer to KingEshop Corp., and the terms “user”, “client”, “you” or “your” refer to any person browsing our site or using our services.

 

This privacy policy aims to inform users of the website kingeshop.com and its associated services about how their personal data is collected, used, protected and stored by KingEshop Corp.

 

At KingEshop, we place great importance on the confidentiality of your information. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users located in the European Union, as well as the Canadian privacy laws applicable to our company.

 

This policy applies to all personal data we process in connection with the use of our services, whether you are a visitor, a customer or a user of the KingEshop platform.

 

2. Data Controller

The data controller for personal information is:

KingEshop Corp.

7314 Rue du Tangara

Laval, Quebec, H7A 2R5

Canada

Email: info@kingeshop.com

 

KingEshop is responsible for processing the data collected through the website kingeshop.com and all associated services.

 

For any questions regarding the management of your personal data or to exercise your rights (see Article 11), you may contact us by email at the address provided above.

 

3. Data Collected

As part of the use of our website and services, we may collect the following categories of personal data:

 

a) Data provided directly by the user:

First name, last name, email address, password (encrypted)

Postal address, country, billing information

Any information voluntarily submitted through our forms or support

 

b) Data collected automatically:

IP address, browser type, language, operating system

Pages visited, visit duration, referral source

Cookies and technical identifiers (see Article 6)

 

c) Other specific data:

Subscription and payment history

Correspondence with our customer service

Information related to the client’s use of the store (configuration, content, associated domain name)

 

KingEshop does not collect sensitive data as defined by the GDPR (e.g., political opinions, ethnic origin, health, etc.). 

 

4. Purposes of Processing

The personal data collected by KingEshop is used exclusively for purposes necessary to provide and improve our services. The main purposes are:

 

Creating and managing the user account.

Providing, operating, and improving the KingEshop platform.

Billing, payments, and subscription management.

Technical support and customer service.

Sending important service-related information (notifications, updates, security alerts, etc.). Compliance with our legal, tax, and regulatory obligations.

Occasionally sending commercial communications, promotions, or newsletters, only if the client has expressly consented.

 

The data is never used for purposes other than those described here, unless specifically authorized by you or required by law.

 

5. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), KingEshop relies on several legal bases to process personal data, depending on the purpose of the processing:

 

Performance of a contract: Processing is necessary for creating and managing your account, fulfilling your subscription, providing access to KingEshop services, or responding to your requests.

 

Consent: For non-essential processing, such as sending marketing communications or using certain cookies, we request your explicit, freely given, and revocable consent at any time.

 

Legitimate interest: Some processing is necessary for the proper functioning and security of our platform, fraud prevention, or continuous improvement of our services.

 

Legal obligation: Certain data may be processed to meet legal or regulatory requirements, particularly regarding billing, record-keeping, or responding to a competent authority.

 

When multiple legal bases may apply to a single processing activity, the most appropriate one is used in compliance with your rights.

 

6. Cookies and Trackers

While browsing our website, cookies and other similar technologies may be placed on your device (computer, tablet, mobile phone), subject to your preferences.

A cookie is a small text file stored in your browser that allows us to recognize your device and collect certain information for various purposes.

 

a) Types of cookies used:

Essential cookies: Required for the website to function properly (e.g., secure access, session management). They cannot be disabled.

Audience measurement cookies: Used for statistical purposes to improve our services (e.g., via Google Analytics, TruConversion).

Advertising cookies: Used to personalize ads and measure their effectiveness, notably through platforms such as Pinterest or Facebook, when you have given your consent.

 

b) Cookie management:

When you first visit our site, a banner informs you about our use of cookies and allows you to accept or reject them (except for strictly necessary cookies).

You may change your cookie preferences at any time via your browser settings or by clicking the relevant link (e.g., “Manage my cookies”).

To learn more, see our  Cookie Policy .

 

7. Data Recipients

The personal data collected is strictly reserved for internal use by KingEshop Corp. It is never sold, rented, or transferred to third parties for commercial purposes.

Authorized recipients of the data may include:

Authorized members of the KingEshop team , in the course of their duties (support, billing, technical management, security).

Our technical service providers and contractual partners , only when necessary for the execution of our services (e.g., hosting provider, email provider, payment processors like Stripe or PayPal, analytics tools like Google Analytics, TruConversion, Pinterest Ads, etc.).

Competent authorities , if required by law or in the event of a legal requisition (e.g., tax obligations, fraud prevention).

All subcontractors and providers are carefully selected and bound by strict confidentiality agreements. They act solely on KingEshop’s instructions and are not authorized to use the data for their own purposes.

 

8. International Transfers

The data collected through our platform may be transferred to and hosted on servers located outside the European Union, particularly in the United States, in a professional data center operated by our technical partner M5 Hosting, in San Diego (California).

KingEshop ensures that these transfers are carried out under strict security and compliance conditions, based on the Standard Contractual Clauses (SCCs) approved by the European Commission or any other protection mechanism recognized by applicable law.

By using our services, users consent to their data being processed outside their country of residence, in accordance with the safeguards described in this policy.

 

9. Data Retention Period

KingEshop retains personal data only for as long as strictly necessary for the purposes for which it was collected, in accordance with applicable legal requirements.

Typical retention periods are as follows:

Client account data: retained while the account is active. May be retained for up to 3 years after deactivation, unless an earlier deletion request is made.

Billing and transaction data: retained for 7 years for accounting and tax purposes (legal duration in Canada).

Browsing data and cookies: depending on the type of cookie, up to 13 months after being set.

Support correspondence: retained for up to 2 years after the last interaction.

Newsletter or commercial communications data: until consent is withdrawn or up to 3 years after the last interaction.

After these periods, data is permanently deleted or irreversibly anonymized.

 

10. Data Security

KingEshop implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.

Measures include:

Hosting in a secure data center with physical access control and redundancy.

Encryption of passwords and sensitive communications (e.g., via HTTPS).

Strict access control: only authorized staff can access the data, within the scope of their duties.

Logging and monitoring systems to detect anomalies or intrusion attempts.

Regular backups to ensure service continuity.

However, as no IT system is infallible, KingEshop cannot guarantee absolute security. In the event of a confirmed personal data breach, we commit to informing affected users and, if required, the appropriate authorities within the legal timeframe.

 

11. User Rights

In accordance with applicable data protection laws, including the GDPR for residents of the European Union and Canadian laws, you have the following rights regarding your personal data:

Right of access: you can request to know what personal data we hold about you.

Right to rectification: you can request the correction of inaccurate or incomplete data.

Right to erasure (right to be forgotten): in certain cases, you can request the deletion of your data.

Right to restriction of processing: you can request a temporary suspension of the use of your data.

Right to object: you can object to certain types of processing, particularly for marketing purposes.

Right to data portability: you can request your data in a structured, commonly used, and machine-readable format.

Right to withdraw consent: for processing based on your consent, you can withdraw it at any time without justification.

 

You may exercise your rights by contacting us at: info@kingeshop.com. We will respond to your request within 30 days, unless exceptional circumstances arise.

In case of a persistent dispute, you have the right to lodge a complaint with the relevant supervisory authority:

In France: CNIL (www.cnil.fr)

In Canada: Office of the Privacy Commissioner of Canada (www.priv.gc.ca)

Or the authority of your country of residence, as applicable.

 

12. Minors

The services offered by KingEshop are intended for adults capable of entering into legal agreements.

We do not knowingly collect personal data from individuals under the age of 18. If a parent or legal guardian becomes aware that a minor has provided personal information without their consent, they may contact us at info@kingeshop.com so we can delete the data concerned as soon as possible.

By creating an account or using our services, you declare that you have the legal age required or that you are using the platform under the supervision of an authorized legal guardian.

 

13. Changes to the Privacy Policy

KingEshop reserves the right to modify this privacy policy at any time to reflect changes in its services, legal requirements, or organizational structure.

In the event of significant changes, we will inform users through a notice on the website or by email, whenever possible.

The applicable version is the one published on this page, with the date of the last update mentioned at the bottom. We encourage you to check this policy regularly to stay informed of any changes.

 

14. Language Clause

This privacy policy is available in multiple languages for informational purposes. In the event of any discrepancy, ambiguity, or contradiction between the translated versions and the original French version, only the French version shall be legally binding.